Cancel My Subscription on App Store
- Open the iPhone Settings.
- Tap your name.
- Tap Subscriptions.
- Tap the Sensera subscription.
- Tap Cancel Subscription. If you don’t see Cancel, the subscription is already canceled and won’t renew.
Cancel My Subscription on Google Play
- Open the Google Play app.
- At the top right, tap the profile icon.
- Tap Payments & subscriptions -> Subscriptions.
- Select the subscription you want to cancel.
- Tap Cancel subscription.
- Follow the instructions.
Request a Refund
Subscription doesn’t work
If you have a subscription and your plan has not expired, you can go to your Profile in the Sensera app, click “Subscribe” and then click “Restore Purchase” under the plans.
Report a bug
We would be grateful if you could email us at [email protected] with any additional information (OS – iOS or Android, OS version, bugs’ description). We deeply regret if you had a negative experience with Sensera.